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	<title>eric lightbody &#187; todo</title>
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		<title>Why remember the milk rocks</title>
		<link>http://www.ericlightbody.com/2009/remember-the-milk-rocks/</link>
		<comments>http://www.ericlightbody.com/2009/remember-the-milk-rocks/#comments</comments>
		<pubDate>Wed, 04 Mar 2009 04:41:50 +0000</pubDate>
		<dc:creator>Eric Lightbody</dc:creator>
				<category><![CDATA[productivity]]></category>
		<category><![CDATA[gtd]]></category>
		<category><![CDATA[todo]]></category>

		<guid isPermaLink="false">http://www.ericlightbody.com/?p=55</guid>
		<description><![CDATA[In all honesty, my organizational skills were not what they are now.  However, by utilizing tools like remember the milk, google calendar, evernote, etc. I have been able to bring some fun and efficiency into what otherwise bored me to tears. This is all about why remember the milk rocks and why you should try [...]]]></description>
			<content:encoded><![CDATA[<p><img class="align-left img-border" title="rtm-logo" src="http://www.ericlightbody.com/wp-content/uploads/2009/03/rtm-logo.gif" alt="Remember the Milk" /></p>
<p>In all honesty, my organizational skills were not what they are now.  However, by utilizing tools like <a href="http://www.rememberthemilk.com">remember the milk</a>, <a href="http://calendar.google.com">google calendar</a>, <a href="http://evernote.com/">evernote</a>, etc. I have been able to bring some fun and efficiency into what otherwise bored me to tears. This is all about why remember the milk rocks and why you should try it out if you haven&#8217;t already.</p>
<p><a href="http://www.rememberthemilk.com/">Remember the milk</a> is essentially an online task management system.  But it&#8217;s so much more than that.  <span id="more-55"></span>Many people have utilized it&#8217;s rich api which has brought about a ton of programs that interface with Remember the Milk&#8217;s servers.  You can use your <a href="http://www.rememberthemilk.com/services/iphone/">iPhone / iPod touch to update tasks</a>, <a href="http://www.people.cornell.edu/pages/yi38/rtm/Remember%20the%20Milk%20Widget.html">see them on OSX&#8217;s dashboard</a>, <a href="http://www.rememberthemilk.com/services/twitter/">update tasks via twitter</a>, <a href="http://www.rememberthemilk.com/services/gmail/">view your tasks in gmail</a>, <a href="http://www.rememberthemilk.com/services/">etc. etc. etc</a>.  I&#8217;m not going to go into how to use remember the milk too much because they do an excellent job on their site explaining.  Instead, I&#8217;ll share my personal experiences with the service.</p>
<p>With RTM, I can create separate lists.  I have two main lists, one for work, and one for home tasks.  Before having tasks set somewhere, I used to get overwhelmed with work.  Having all of these little tasks hovering around in my memory would get me stressed out, and as a result I wouldn&#8217;t get as much done both at home and at work.  RTM allows me to EASILY add tasks and complete them. Now I can easily see what I have to do when, what the priority, and look at everything I have done in the past week, month, year, etc.  It is very powerful.</p>
<h3>Customer Service</h3>
<p>This is the main reason I decided to write about remember the milk.  About a month ago I wound up wiping all of my tasks due to wonderful Window&#8217;s Mobile&#8230;I&#8217;ll spare you the details.  I don&#8217;t have their pro account, but I wound up contacting their customer service department and begged that my tasks get brought back to life.  I think the email conversations will tell it all&#8230;</p>
<blockquote><p>Hi Eric,</p>
<p>I apologise for the delay &#8212; I just wanted to let you know that I have an engineer looking into this. I&#8217;ll let you know as soon as I have an update.</p>
<p>Thanks!</p>
<p>Regards,<br />
Emily</p></blockquote>
<blockquote><p>Hi Eric,</p>
<p>We&#8217;ve now restored the tasks affected (I believe there were 27; if this doesn&#8217;t sound correct, please let me know).</p>
<p>Hope this helps!</p>
<p>Regards,<br />
Emily</p></blockquote>
<blockquote><p>Oh my goodness&#8230;thank you so much!!!  I have been spreading the remember the milk love for quite some time now.  Expect a pro account from me, a tweet or two, and a blog post!!</p>
<p>Wow.</p>
<p>Thank you again!<br />
~eric</p></blockquote>
<p>Seriously, I don&#8217;t pay for their service, and I&#8217;m sure they spent some time restoring those tasks.  She even apologized for the delay&#8230;which was only about 4 &#8211; 5 days!  So, hats off to remember the milk and their EXCELLENT customer service.</p>
<h3>Remember the Milk programs I use on a daily basis</h3>
<p>As you can see from my <a href="http://www.delicious.com">delicious</a> <a href="http://delicious.com/elightbo/rememberthemilk">RTM tags</a>, I&#8217;ve spent a bit of looking around for different programs.  There are tons of different programs available and I have tried out a lot of them.  Since RTM&#8217;s site is very user friendly I tend to go to their site for task management rather than a separate program.  Here is a list I use.</p>
<ul>
<li>I&#8217;m a big keyboard shortcut guy, so I found this little <a href="http://userstyles.org/styles/4802">usersstyle</a> that displays all of the keyboard shortcuts for remember the milk.  In order to use that, you must be running firefox with the <a href="https://addons.mozilla.org/en-US/firefox/addon/2108">stylish</a> extension.  Stylish is basically a program that allows for custom CSS to be applied to sites.</li>
<li>I also use this <a href="http://userstyles.org/styles/4802">stylish extension</a> called Smaller Tabs, smartlists only which pretty much is self descriptive.</li>
<li><a href="http://www.rememberthemilk.com/services/milksync/windowsmobile/">Remember the milk for Windows mobile</a> is quite nice but only because it&#8217;s fun for whatever reason to check things off on a touch screen.  That&#8217;s pretty much all I use that PDA for.  This requires a PRO account</li>
</ul>
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